Evercast is the first real-time collaboration platform built for creatives by creatives. It combines video conferencing, HD live-streaming, and full-spectrum audio in a single web-based platform. No matter where in the world they're located, users can securely stream any creative workflow with ultra low latency and uncompromising quality. With features made specifically to facilitate creative collaboration, Evercast offers a digital experience that mirrors the ease and productivity of a team sitting shoulder-to-shoulder.
A recipient of the 2020 Engineering Emmy award, Evercast is trusted by major Hollywood studios, including Netflix, Warner Bros, HBO, and Sony Pictures -- as well as industry-leading creative agencies such as BBDO and Hogarth International. Each and every day, thousands of creative professionals use Evercast to collaborate remotely with their teams.
The Editorial Support Engineer Position will be responsible for walking new clients through the onboarding process, including the installation of our software/education about the platform. This position will also help the development of the Onboarding process to add new workflows, and assist the Client Support Team with escalated support requests when needed. Editorial Support Engineers must be well-versed in the world of creative media software/hardware and be able to work with clients to understand how to use Evercast with their systems.
**THIS IS A REMOTE POSITION**
**MUST BE USA OR CANADA BASED**
**NO SPONSORSHIP AVAILABLE**
**FLUENCY IN SPANISH IS A PLUS**
We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Evercast is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.