You are a key member of our fast-growing Technical Operations team. You work closely with Security, Site Reliability, Build Engineering, and Support to ensure all Observability requirements are met in terms of data aggregation and presentation so we have a robust, reliable, and scalable platform. - Implement, maintain, and evangelize the observability and monitoring platforms to support the needs of multiple internal teams - Manage and support custom metric dashboards as needed by Engineering, Support, SRE, and Security - Implement log management tools - Manage PagerDuty Events and escalation policies - Collaborate with SRE to create and maintain runbooks - Expand from POC to production implementation of Grafana - Continue evolving monitoring tooling toward a standards-based self-service automated platform - Work with Engineering to capture necessary app data - Manage costs, keeping all solutions within budget - Remove redundancy and duplication

• Demonstrated AWS experience and/or AWS Associate Level Certification
• Experience with AWS security and infrastructure best practices.
• Experience with compliance programs such as NIST, SOC2, and/or PCI.
• Experience with Kubernetes and securing container workloads.
• Experience with the infrastructure automation tools HashiCorp Terraform and AWS CloudFormation.
• Experience with security automation tools like HashiCorp Vault, SOPS, AWS KMS, SSM,
• Secrets Manager, AWS Inspector.
• Experience with a programming language such as python, nodejs, go, or java
• Experience with networking concepts, terminology, and configuration
• Experience with PKI infrastructure, authentication protocols like OIDC, OAuth, and SAML.
• The ability to communicate with technical and non-technical co-workers, at all levels of the org chart
• Demonstrated experience with secure software development practices - AppSec -
• Security and/or regulatory experience desired, OWASP 10 and Web Application Security
• Experience with Threat modeling, risk assessment techniques, code reviews, and with the latest security best practices
• emonstrated experience with automated security tools for SAST, SCA, DAST, IAST governance and scanning
• Experience with cloud-based security management/IDS/IPS/SIEM tools, such as Splunk,
• Dome9, AlienVault, AlertLogic, Fortinet, Threat Stack, etc.
• Life-long learner - always looking to stay up to date with latest attack vectors, vulnerabilities, remediation and protection paradigms, etc.

• 7+ years professional experience in software engineering
• Experience managing multiple complex software releases
• Experience with the following
• Jenkins
• CircleCI
• Git and GitHub experience
• Kustomize
• Secrets management
• Ci/CD
• Kubernetes
• GitOps
• Terraform
• Proficiency with languages such as Python and shell scripting for automation

• Five years of SW Development experience, with minimum node.js Experience with postgres
• Experience in CI/CD environment (ie. Docker, Jenkins, Ansible, Kubernetes) and scripting languages
• Experience with Programming and Automation Testing / Testing Framework (End to End Testing) is preferred but not required
• AWS or other cloud-based infrastructure
• Back-end web development skills, preferably in multiple languages
• Some exposure to front-end development with HTML / CSS / Javascript
• Ability to work under strict deadlines with competing priorities
• Ability to present technical information in non-technical terms to co-workers and management
• Strong problem solving and analytical skills

• 7+ years of experience identifying and interpreting data analytics. Work is highly independent.
• 7+ years of experience with data models, database design development, data mining and segmentation techniques
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Bachelor's/Master's Degree

• Proficient in C++ (2+ years)
• Development experience on Mac and Windows
• Development experience with Swift
• Knowledge of WebRTC and libwebrtc
• MacOs, iOS, tvOS development with Objective-C
• Git
• Ability to quickly learn and use new technologies
• Object Oriented Analysis , Design, and Programming

• 3+ years of experience managing paid media campaigns (at least 1 year in B2B), with a monthly ad spend in excess of $100k.
• Advanced knowledge of LinkedIn, Facebook, and Google ad platforms.
• You have an eye for exceptional copy and creative.
• Your approach to advertising closely mimics the scientific method: research, hypothesis, testing, data analysis, conclusion.
• Execution oriented, with the humility, drive, and scrappiness to get it done.
• You have a passion for paid advertising / growth marketing. You’re constantly curious, always looking to learn more and find new opportunities, tactics and channels.
• You’re able to understand business goals, product roadmaps, and our various groups of client profiles - and integrate that knowledge into your strategies.
• You are a highly organized self-starter with strong communication and project management skills. Being part of a remote team requires proactive communication and sometimes even oversharing.
• BONUS: Skilled in writing ad copy.

• Design, implement and improve company quality standards in the product through automation, SDLC processes, defect management, and communication
• Analyze data in order to find areas for growth
• Work with Technical support teams to ensure handling and prioritizations
• Defect, process, and problem resolution management
• Create reports to track defect and release progress
• Formulate strategies to increase productivity through Development team partnerships
• Review processes in order to ensure that they align with current trends
• Help in resource allocation and estimation efforts and delegate duties for routine activities
• Document and follow through issues determined for prompt resolution
• Stay available after hours for production, installation or customer support

2+ years of experience with the following: - Automation Framework experience with Java, Cucumber and Maven - Loadero = Nightwatch.js - AWS = AWS Lambda - Javascript - Mobile Automation = Appium - REST API - Github - JIRA - Confluence - Google Sheets - AppsScript

• Minimum 5 years sales experience in production and/or post - SaaS sales experience is a +
• Ability to effectively communicate to internal and external stakeholders including, executive and C-level
• Solid experience with G-suite & CRM software- familiarity with Hubspot and ZenDesk is a +
• Self starter who is motivated to get results
• Proven ability to juggle multiple clients at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Outstanding customer service skills
• The ability to use discretion when working with high-profile clients
• Strong verbal and written communication skills